KITCHEN DESIGN OXFORDSHIRE
Stage 1- Initial Kitchen Consultaion
We like to have an initial conversation on the telephone to discuss your upcoming project in more detail. I have over 40 years’ experience in this field, so you are in good hands. If we feel we can help you, we then arrange a mutually convenient meeting on the site/your home as this is extremely important to meet you and see how you currently live.
If it is a new build project or extension, we skip to stage 2 and get you to send the architect’s plans to us with any wish-lists and arrange a meeting to discuss in more depth.
It is also at this point in the process we discuss any building works and project management you may wish us to carry out. We have a fully insured building team at our disposal along with kitchen installation teams with some 50 years’ experience. We can cover everything including the flooring and even the decoration.
It is worth pointing out at this juncture our kitchens begin at around £20,000 but the good news is we will be at least 25 % cheaper than any like for like local competitor because we do not operate hugely expensive and totally unnecessary High Street showrooms.
Stage 2 - Meet at the kitchen showroom
We meet at an arranged date/time at our large sample showroom and beautiful working show-kitchen in Horton-cum-Studley to discuss the project in greater detail. This meeting is where we start to look at kitchen styles and door finishes and discuss appliances, sinks, taps, and work surface options.
If we have gleaned enough from our first meeting, it may be possible to give you a very accurate “ballpark” figure for your project, which we know always helps in budget planning. In some instances, if you have given us a detailed outline specification, we may be able to present a full design with a detailed written formal quotation. Our design service is considered one of the best in the UK, and our testimonials prove it.
This meeting may also involve visiting one of our many satisfied clients so that you can view our work first-hand and speak to that client about how we performed. At this point, you will get to know us. Most prospective clients love to visit a recent existing client as it gives them a great sense of who we are and how we work. There is nothing better than a very happy previous client singing our praises as we want to add you to the list.
Stage 3 - Make Kitchen Design Changes
We make any changes that have been discussed and we re-present the project as required.
Stage 4 - Finalised Kitchen Design
If everything is finalised down to the finest detail, we discuss suitable time frames and we order the new kitchen, and all sundry items required. We recheck all dimensions involved and all the finer details. You are allocated a dedicated installation manager for your project who will have been working with us for at least 14 years.
Stage 5- Kitchen Delivery
Delivery of the kitchen to your site is strictly under our supervision. Remember we only sell the top two German kitchen brands and this is something we can happily prove to you in writing.
All our kitchens are rigid construction from the very best Germany has to offer.
Stage 6- Kitchen Installation
Installation takes place as agreed (if we are installing) and even if we are not installing, we are still on hand to assist your builder or fitter until the installation is complete.
We will run through everything with you so you can get into your new kitchen operational as soon as possible.
Disruption and mess are kept to an absolute minimum for you and your neighbours.
Stage 7- New Kitchen Handover
Kitchen completion takes place; we sign off and we assist with the process of registering the all-important warranties on the goods purchased from us.
As you will of seen on our Google reviews we are a full 5 star company and our customer service is truly class leading.